Go to GrowFlow
English
Español
All Collections
Retail
Retail
Help Articles for Retail GrowFlow Customers
+4
115 articles in this collection
Written by
Claire Feetham,
Kathy Schwartz,
Taylor Price
and 4 others
Retail: Navigation Updates
We've made some changes to the GrowFlow user interface. Please review this article to understand the updated navigation in the GrowFlow POS!
Written by
Chris
Updated over a week ago
Clearing Your Chrome Browser’s Cache and Cookies
How to clear your Cache and Cookies to get GrowFlow (or any other site) back up and running!
Written by
Jesse Osborne
Updated over a week ago
Store Set-Up
Retail: Store Settings Overview
A quick guide to adding and updating your store's business information.
Written by
Chris
Updated over a week ago
Retail: How to Change your Password or Pin
A quick guide to help you change your password or pin number.
Written by
Chris
Updated over a week ago
Retail: Purchase Limits
How to set your purchase limits in GrowFlow
Written by
Kathy Schwartz
Updated over a week ago
Retail: Setting up Default Starting Amount or Previous Shift Values for Registers
A quick guide to setting up Default Starting Amounts or Previous Shift Values
Written by
Chris
Updated over a week ago
Retail: Receipt Setup
A general overview of how to setup your receipt print settings
Written by
Taylor Price
Updated over a week ago
Retail: Exit Label Overview
Overview of exit label creation and configuration
Written by
Taylor Price
Updated over a week ago
Retail: Setting Up Alerts
Learn how to create Alerts to be notified when certain actions occur in your account
Written by
Chris
Updated over a week ago
Customers
Retail: Scan an ID to Create a Customer Profile
Use your 2D barcode scanner to help add customer/patient profiles to GrowFlow
Written by
Kathy Schwartz
Updated over a week ago
Retail: How to Create a Customer Profile
How to Add New Customers into your GrowFlow Retail Account
Written by
Chris
Updated over a week ago
Retail: How to Delete a Customer Profile or Set it as Inactive
Learn how you can delete a customer profile or how you can set the Customer Profile to inactive
Written by
Chris
Updated over a week ago
Retail: How to Undelete a Customer Profile
Learn how you can undelete a customer profile to restore it to an active status
Written by
Chris
Updated over a week ago
Retail: How to Add/Remove Loyalty points from a Customer
Learn how you can manually add or remove loyalty points from a customer's profile.
Written by
Chris
Updated over a week ago
Cashier
Retail: Clocking In / Out in GrowFlow
A guide to show you how to use the time clock feature.
Written by
Ryker Daniel
Updated over a week ago
Retail: Starting a Register
Starting a drawer/opening register
Written by
Taylor Price
Updated over a week ago
Retail: Starting an Order
How to Start an Order for both Anonymous Customers and Saved Customers
Written by
Kathy Schwartz
Updated over a week ago
Retail: Adding or Removing Items from an Order
How to Add an item to an order or Remove an item from an order
Written by
Ryker Daniel
Updated over a week ago
Retail: Visual Purchase Limits Feature
We’ve made some enhancements to the way Purchase Limits are viewed in GrowFlow
Written by
Chris
Updated over a week ago
Retail: How To Complete a Return Order
How to return items on a previously completed order
Written by
Ryker Daniel
Updated over a week ago
Retail: Money Drops
Learn the process for making a Withdrawal or Deposit into your Cash Register.
Written by
Lo Selby
Updated over a week ago
Retail: Closing a Drawer/Register
How to close out a Drawer/Register once you're done with your Shift.
Written by
Chris
Updated over a week ago
Retail: Age Verification
How to set up Age Verification and how it works
Written by
Ryker Daniel
Updated over a week ago
Retail: Colorado Labeling Requirements
This article describes the labeling requirements for retail establishments.
Written by
Lo Selby
Updated over a week ago
Inventory
Retail: Merge Products
How to merge multiple products into a single product
Written by
Ryker Daniel
Updated over a week ago
Retail: Metrc - Sync Test Results
Automatically sync test results from Metrc transfers into GrowFlow
Written by
Ryker Daniel
Updated over a week ago
Retail: Cost Per Unit vs. Total Package Cost on Transfers
Enter the cost paid for packages by unit or by total cost
Written by
Ryker Daniel
Updated over a week ago
Retail: Using SKUs, UPCs, and Package IDs
How to add and use SKU, UPC, and Package ID identifiers
Written by
Ryker Daniel
Updated over a week ago
Retail: Package Import Tool
Learn how to use the Package Import Tool
Written by
Jesse Osborne
Updated over a week ago
Retail: Understanding SKUs, UPCs, and Package IDs
Learn the differences between SKUs, UPCs, and Package IDs
Written by
Ryker Daniel
Updated over a week ago
Retail: How to Accept Non-MJ Items
Learn how to accept and add non-MJ items into the GrowFlow Retail POS
Written by
Chris
Updated over a week ago
Retail: Metrc Cheat Sheet
A guide for the everyday basics of running GrowFlow with Metrc
Written by
Jesse Osborne
Updated over a week ago
Retail: How to Create a Product Profile
Here you will learn how to create a Product Profile. A Product Profile is what your Packages are attached to in GrowFlow
Written by
Chris
Updated over a week ago
Retail: How to Edit a Product Profile
You can edit a product profile to change various details of the Product including, Price, Pricing Group, Unit of Measure, and Unit Weight
Written by
Chris
Updated over a week ago
Retail: Adding Suppliers
One of the first steps to accepting incoming inventory is creating “Suppliers” for your store.
Written by
Chris
Updated over a week ago
Retail: Adding Strains
Adding strains in the GrowFlow app
Written by
Chris
Updated over a week ago
Retail: Adding Brands
Brands are useful for tracking sales of the same product from multiple Suppliers
Written by
Chris
Updated over a week ago
Retail: How to Tag a Product Profile
Learn how tag your products. Tagging is useful for creating discounts or when filtering for specific products
Written by
Chris
Updated over a week ago
Retail: How to Delete a Product Profile
Learn how to delete a Product Profile from the Products Page.
Written by
Chris
Updated over a week ago
Retail: Tiered Pricing (Pricing Groups)
An in-depth look at tiered pricing
Written by
Ryker Daniel
Updated over a week ago
Retail: How to Delete a Pricing Group
Learn how you can delete a pricing group from you list.
Written by
Chris
Updated over a week ago
Retail: How to Create Product Categories
Learn how to create Product Categories
Written by
Chris
Updated over a week ago
Retail: How to Use Bulk Edit
Learn how to use the bulk editing features in GrowFlow
Written by
Ryker Daniel
Updated over a week ago
Retail: Standalone - Adjusting Packages
A quick guide on preforming inventory adjustments when not connected to a state traceability system
Written by
Chris
Updated over a week ago
Retail: Outgoing Transfer Manifests
Creating a printable manifest for an outgoing transfer
Written by
Ryker Daniel
Updated over a week ago
Retail: Metrc - Reconcile Tool
Written by
Jesse Osborne
Updated over a week ago
Retail: Metrc - Finding and Reporting Unreported Orders
Learn how to find unreported orders using Package IDs and what to do if you receive an error when reporting.
Written by
Jesse Osborne
Updated over a week ago
Retail: Metrc - Incoming Transfers
Learn how to receive and activate transfers while connected to Metrc.
Written by
Jesse Osborne
Updated over a week ago
Retail: Metrc - Outgoing Transfers
Learn how to create and send outgoing transfers to other licenses while connected to Metrc
Written by
Jesse Osborne
Updated over a week ago
Retail: Metrc - Duplicate Packages on Transfer
What to do if a transfer has duplicate packages in GrowFlow
Written by
Jesse Osborne
Updated over a week ago
Retail: Metrc - Conversions
Learn how to make conversions while connected to Metrc
Written by
Jesse Osborne
Updated over a week ago
Retail: Metrc - Adjusting Packages
Learn how to adjust packages while connected to Metrc
Written by
Jesse Osborne
Updated over a week ago
Retail: Conversions
How to create a conversion from a package
Written by
Ryker Daniel
Updated over a week ago
Retail: How to Edit Package Information
Learn how to edit the various details on a package by finding and editing your package from the Packages page
Written by
Chris
Updated over a week ago
Retail: How to Place a Package on Hold
Learn how to place a package On Hold
Written by
Chris
Updated over a week ago
Retail: How to Release a Package that is On Hold
Learn how you can remove a hold on your package
Written by
Chris
Updated over a week ago
Retail: Where to Add Test Facility and License Number on Packages
Quick reference for how to add your Test Facility and License Number information when creating a transfer.
Written by
Chris
Updated over a week ago
Retail: How to Use Reconcile for Bulk Adjustments
In this article, we will review how to use the new “Reconcile” feature in GrowFlow Retail to make bulk adjustments to your inventory.
Written by
Chris
Updated over a week ago
Retail: Inventory Reconciliation With Metrc
Best practices for adjusting inventory when connected to Metrc
Written by
Taylor Price
Updated over a week ago
Retail: How to Use Finish Packages (Bulk Finish)
In this article, we will review how to use the new “Finish Packages” option to bulk finish packages in GrowFlow Retail.
Written by
Chris
Updated over a week ago
Retail: PAR Reorder Feature
Periodic Automatic Replenishment tool.
Written by
Taylor Price
Updated over a week ago
Retail: Exporting Reports in GrowFlow
Exporting Information as CSV
Written by
Chris
Updated over a week ago
Retail: Package Label Creation
Package Label setup, and discrete features
Written by
Taylor Price
Updated over a week ago
Retail: Printing Package Labels
Package, and bar code labels tutorial
Written by
Taylor Price
Updated over a week ago
Retail: GrowFlow to GrowFlow Retail API transfers
Automatically sync transfers from GrowFlow wholesalers
Written by
Ryker Daniel
Updated over a week ago
Retail: Timed Purchase Limits
Setting a rotating purchase limit for clients
Written by
Kathy Schwartz
Updated over a week ago
Reports
Retail: Activity Logs
Use Activity logs to view actions that occurred in GrowFlow
Written by
Chris
Updated over a week ago
Retail: How to Use a Product Activity Log
Review your Product activity log to see any past changes that were made to the product profile.
Written by
Chris
Updated over a week ago
Retail: Inventory Snapshot Report
Learn how to run an Inventory Snapshot report
Written by
Chris
Updated over a week ago
Retail: Inventory Adjustment Reports
See how you can review and download you Inventory Adjustments report
Written by
Chris
Updated over a week ago
Retail: Shift Reports
How to view Shift Reports and how to close and edit a shift
Written by
Chris
Updated over a week ago
Retail: Time Cards & Time Clock Reports for Admins
A guide to using the time clock reports and what to do if an employee forgets to clock in.
Written by
Chris
Updated over a week ago
Retail: Transactions Report
Learn how to view the transaction report in the GrowFlow Retail POS
Written by
Chris
Updated over a week ago
Settings
Retail: How to Add a Loyalty Discount
Learn how to create a loyalty discount that can be redeemed by a customer with points
Written by
Chris
Updated over a week ago
Retail: Loyalty Program Setup
In this article we will cover how to up a loyalty program, and where to create loyalty discounts
Written by
Taylor Price
Updated over a week ago
Retail: Users and Custom Permissions
A quick guide to creating and editing Users with custom permissions.
Written by
Chris
Updated over a week ago
Retail: Tax Exemption
How to set up a tax exemption rule and apply it to customers.
Written by
Chris
Updated over a week ago
Retail: Storage Locations
An in-depth guide to Storage Location for your inventory
Written by
Chris
Updated over a week ago
Retail: Discounts
How to Set Up, Apply, and View Discounts in GrowFlow
Written by
Chris
Updated over a week ago
Retail: Compound Taxes
Learn what compound taxes are and how to set them up!
Written by
Jesse Osborne
Updated over a week ago
Retail: BOGO (Buy One Get One) Discounts
In this article, we will go over how to set up a BOGO discount and how to apply the discount to an order.
Written by
Chris
Updated over a week ago
Retail: Creating and Assigning Taxes
Learn how to set up Taxes for all your products!
Written by
Jesse Osborne
Updated over a week ago
Retail: Tiered Discounts
In this article we will go over how to set up a Tiered discount and how to apply the discount to an order.
Written by
Chris
Updated over a week ago
Retail: Employee Discounts
Step by step guide on how to create Employee Discounts.
Written by
Kathy Schwartz
Updated over a week ago
Retail: Tag Management
Learn how to create, manage, and delete tags in the GrowFlow POS
Written by
Chris
Updated over a week ago
Hardware
Retail: Recommended & Compatible Hardware
See what hardware we recommend for use with GrowFlow Retail
Written by
Ryker Daniel
Updated over a week ago
Retail: Zebra ZD410 Setup
Steps to setup your Zebra printer for USB and ethernet printing
Written by
Taylor Price
Updated over a week ago
Retail: Pairing your Socket Mobile scanner to an iPad
Pairing instructions for your iPad setup
Written by
Taylor Price
Updated over a week ago
Retail: Bluetooth Receipt Printer Setup
Setting up your Star TSP100 Bluetooth Printer
Written by
Taylor Price
Updated over a week ago
Retail: Pairing your Socket Mobile scanner to a Mac/PC
Pairing instructions for connecting your scanner to a computer
Written by
Taylor Price
Updated over a week ago
Retail: Flex printing to multiple locations
Printing to multiple printers from one terminal
Written by
Taylor Price
Updated over a week ago
Retail: Setting up GrowFlow direct print application (Windows)
First time printer setup using the Windows desktop application
Written by
Taylor Price
Updated over a week ago
Retail: Enabling CUPS
Enabling Cups to manager your label, and thermal printer
Written by
Kathy Schwartz
Updated over a week ago
Retail: Setting up your Star TSP143-IIIU
Setting up your thermal printer for use on a PC/Mac
Written by
Taylor Price
Updated over a week ago
Retail: Cash Drawer Setup
Enabling the register to open upon completion of a sale
Written by
Taylor Price
Updated over a week ago
Retail: Serial connected scale setup for Windows
Scale setup via serial connection using 232Keys for Windows
Written by
Taylor Price
Updated over a week ago
Washington and other Standalone States
Retail: (Washington) Registering Outgoing Transfer Manifests with the LCB
How to set up GrowFlow Retail so we can register your outgoing transfer manifests with the LCB
Written by
Ryker Daniel
Updated over a week ago
Retail: Standalone - Store-to-Store Transfers
Creating internal transfers between stores in your organization
Written by
Ryker Daniel
Updated over a week ago
Retail: (Washington) Importing WCIA Transfers From Your Suppliers
How to use WCIA data to bring transfers into your account
Written by
Ryker Daniel
Updated over a week ago
Retail: Transfers - How to Manually Accept Transfers and Activate Packages (Standalone Only)
How to accept transfers if your state is not connected to a traceability system
Written by
Ryker Daniel
Updated over a week ago
Retail: (Washington) WCIA Outgoing Transfers
Creating WCIA links for outgoing transfers
Written by
Ryker Daniel
Updated over a week ago
Integrations
Retail: Leafly Integration
How to set up your Leafly integration for live menus and start receiving instant consumer orders
Written by
Claire Feetham
Updated over a week ago
Retail: Setting up Menu Groups
Best practices for setting up menu groups
Written by
Chris
Updated over a week ago
Retail: Menu Integrations
A quick overview of how to set up third-party API integrations in the GrowFlow Retail POS
Written by
Chris
Updated over a week ago
Retail: Weedmaps Integration
A step by step guide on connecting your Weedmaps menu to GrowFlow
Written by
Kathy Schwartz
Updated over a week ago
Retail: Enabling Pre-Orders for Dutchie
How to enable Pre-Orders for your Dutchie integration
Written by
Claire Feetham
Updated over a week ago
Retail: GreenScreens Menu
How to set up your GreenScreens menu to display live inventory in your store
Written by
Ryker Daniel
Updated over a week ago
Retail: SpringBig Integration
Learn how to integrate GrowFlow with your Springbig account
Written by
Claire Feetham
Updated over a week ago
Retail: QuickBooks Integration
Integrating your QuickBooks Online account with GrowFlow Retail.
Written by
Kathy Schwartz
Updated over a week ago
Org. Admin Settings
Retail: Organizational Settings Overview
This article will cover the Organizational Settings page and the various options that you will be able to access from this page.
Written by
Chris
Updated over a week ago
Metrc Integration
Retail: Oklahoma - Dispose of Untagged Inventory
Here we outline the disposal process for any Untagged inventory that you will still have after Aug 24th
Written by
Ryker Daniel
Updated over a week ago
Retail: How to Add the Metrc API Key to your GrowFlow Account
Connecting to the Metrc API
Written by
Ryker Daniel
Updated over a week ago
Retail: How to Add a Metrc Type to Product Categories
Mapping your existing Product Categories to Metrc types in Oklahoma
Written by
Ryker Daniel
Updated over a week ago
Retail: Accepting Transfers in Metrc that have already been manually created in GrowFlow
Transfers that have not been received in Metrc but are active in GrowFlow with sellable quantity
Written by
Ryker Daniel
Updated over a week ago
Retail: Oklahoma Metrc Activation Instructions
Setting up GrowFlow with Metrc in Oklahoma
Written by
Ryker Daniel
Updated over a week ago