Retail

Retail: Navigation Updates

We've made some changes to the GrowFlow user interface. Please review this article to understand the updated navigation in the GrowFlow POS!

Written by Chris
Updated over a week ago

Clearing Your Chrome Browser’s Cache and Cookies

How to clear your Cache and Cookies to get GrowFlow (or any other site) back up and running!

Written by Jesse Osborne
Updated over a week ago

Retail: Store Settings Overview

A quick guide to adding and updating your store's business information.

Written by Chris
Updated over a week ago

Retail: How to Change your Password or Pin

A quick guide to help you change your password or pin number.

Written by Chris
Updated over a week ago

Retail: Purchase Limits

How to set your purchase limits in GrowFlow

Written by Kathy Schwartz
Updated over a week ago

Retail: Setting up Default Starting Amount or Previous Shift Values for Registers

A quick guide to setting up Default Starting Amounts or Previous Shift Values

Written by Chris
Updated over a week ago

Retail: Receipt Setup

A general overview of how to setup your receipt print settings

Written by Taylor Price
Updated over a week ago

Retail: Exit Label Overview

Overview of exit label creation and configuration

Written by Taylor Price
Updated over a week ago

Retail: Setting Up Alerts

Learn how to create Alerts to be notified when certain actions occur in your account

Written by Chris
Updated over a week ago

Retail: Scan an ID to Create a Customer Profile

Use your 2D barcode scanner to help add customer/patient profiles to GrowFlow

Written by Kathy Schwartz
Updated over a week ago

Retail: How to Create a Customer Profile

How to Add New Customers into your GrowFlow Retail Account

Written by Chris
Updated over a week ago

Retail: How to Delete a Customer Profile or Set it as Inactive

Learn how you can delete a customer profile or how you can set the Customer Profile to inactive

Written by Chris
Updated over a week ago

Retail: How to Undelete a Customer Profile

Learn how you can undelete a customer profile to restore it to an active status

Written by Chris
Updated over a week ago

Retail: How to Add/Remove Loyalty points from a Customer

Learn how you can manually add or remove loyalty points from a customer's profile.

Written by Chris
Updated over a week ago

Retail: Clocking In / Out in GrowFlow

A guide to show you how to use the time clock feature.

Written by Ryker Daniel
Updated over a week ago

Retail: Starting a Register

Starting a drawer/opening register

Written by Taylor Price
Updated over a week ago

Retail: Starting an Order

How to Start an Order for both Anonymous Customers and Saved Customers

Written by Kathy Schwartz
Updated over a week ago

Retail: Adding or Removing Items from an Order

How to Add an item to an order or Remove an item from an order

Written by Ryker Daniel
Updated over a week ago

Retail: Visual Purchase Limits Feature

We’ve made some enhancements to the way Purchase Limits are viewed in GrowFlow

Written by Chris
Updated over a week ago

Retail: How To Complete a Return Order

How to return items on a previously completed order

Written by Ryker Daniel
Updated over a week ago

Retail: Money Drops

Learn the process for making a Withdrawal or Deposit into your Cash Register.

Written by Lo Selby
Updated over a week ago

Retail: Closing a Drawer/Register

How to close out a Drawer/Register once you're done with your Shift.

Written by Chris
Updated over a week ago

Retail: Age Verification

How to set up Age Verification and how it works

Written by Ryker Daniel
Updated over a week ago

Retail: Colorado Labeling Requirements

This article describes the labeling requirements for retail establishments.

Written by Lo Selby
Updated over a week ago

Retail: Merge Products

How to merge multiple products into a single product

Written by Ryker Daniel
Updated over a week ago

Retail: Metrc - Sync Test Results

Automatically sync test results from Metrc transfers into GrowFlow

Written by Ryker Daniel
Updated over a week ago

Retail: Cost Per Unit vs. Total Package Cost on Transfers

Enter the cost paid for packages by unit or by total cost

Written by Ryker Daniel
Updated over a week ago

Retail: Using SKUs, UPCs, and Package IDs

How to add and use SKU, UPC, and Package ID identifiers

Written by Ryker Daniel
Updated over a week ago

Retail: Package Import Tool

Learn how to use the Package Import Tool

Written by Jesse Osborne
Updated over a week ago

Retail: Understanding SKUs, UPCs, and Package IDs

Learn the differences between SKUs, UPCs, and Package IDs

Written by Ryker Daniel
Updated over a week ago

Retail: How to Accept Non-MJ Items

Learn how to accept and add non-MJ items into the GrowFlow Retail POS

Written by Chris
Updated over a week ago

Retail: Metrc Cheat Sheet

A guide for the everyday basics of running GrowFlow with Metrc

Written by Jesse Osborne
Updated over a week ago

Retail: How to Create a Product Profile

Here you will learn how to create a Product Profile. A Product Profile is what your Packages are attached to in GrowFlow

Written by Chris
Updated over a week ago

Retail: How to Edit a Product Profile

You can edit a product profile to change various details of the Product including, Price, Pricing Group, Unit of Measure, and Unit Weight

Written by Chris
Updated over a week ago

Retail: Adding Suppliers

One of the first steps to accepting incoming inventory is creating “Suppliers” for your store.

Written by Chris
Updated over a week ago

Retail: Adding Strains

Adding strains in the GrowFlow app

Written by Chris
Updated over a week ago

Retail: Adding Brands

Brands are useful for tracking sales of the same product from multiple Suppliers

Written by Chris
Updated over a week ago

Retail: How to Tag a Product Profile

Learn how tag your products. Tagging is useful for creating discounts or when filtering for specific products

Written by Chris
Updated over a week ago

Retail: How to Delete a Product Profile

Learn how to delete a Product Profile from the Products Page.

Written by Chris
Updated over a week ago

Retail: Tiered Pricing (Pricing Groups)

An in-depth look at tiered pricing

Written by Ryker Daniel
Updated over a week ago

Retail: How to Delete a Pricing Group

Learn how you can delete a pricing group from you list.

Written by Chris
Updated over a week ago

Retail: How to Create Product Categories

Learn how to create Product Categories

Written by Chris
Updated over a week ago

Retail: How to Use Bulk Edit

Learn how to use the bulk editing features in GrowFlow

Written by Ryker Daniel
Updated over a week ago

Retail: Standalone - Adjusting Packages

A quick guide on preforming inventory adjustments when not connected to a state traceability system

Written by Chris
Updated over a week ago

Retail: Outgoing Transfer Manifests

Creating a printable manifest for an outgoing transfer

Written by Ryker Daniel
Updated over a week ago

Retail: Metrc - Reconcile Tool

Written by Jesse Osborne
Updated over a week ago

Retail: Metrc - Finding and Reporting Unreported Orders

Learn how to find unreported orders using Package IDs and what to do if you receive an error when reporting.

Written by Jesse Osborne
Updated over a week ago

Retail: Metrc - Incoming Transfers

Learn how to receive and activate transfers while connected to Metrc.

Written by Jesse Osborne
Updated over a week ago

Retail: Metrc - Outgoing Transfers

Learn how to create and send outgoing transfers to other licenses while connected to Metrc

Written by Jesse Osborne
Updated over a week ago

Retail: Metrc - Duplicate Packages on Transfer

What to do if a transfer has duplicate packages in GrowFlow

Written by Jesse Osborne
Updated over a week ago

Retail: Metrc - Conversions

Learn how to make conversions while connected to Metrc

Written by Jesse Osborne
Updated over a week ago

Retail: Metrc - Adjusting Packages

Learn how to adjust packages while connected to Metrc

Written by Jesse Osborne
Updated over a week ago

Retail: Conversions

How to create a conversion from a package

Written by Ryker Daniel
Updated over a week ago

Retail: How to Edit Package Information

Learn how to edit the various details on a package by finding and editing your package from the Packages page

Written by Chris
Updated over a week ago

Retail: How to Place a Package on Hold

Learn how to place a package On Hold

Written by Chris
Updated over a week ago

Retail: How to Release a Package that is On Hold

Learn how you can remove a hold on your package

Written by Chris
Updated over a week ago

Retail: Where to Add Test Facility and License Number on Packages

Quick reference for how to add your Test Facility and License Number information when creating a transfer.

Written by Chris
Updated over a week ago

Retail: How to Use Reconcile for Bulk Adjustments

In this article, we will review how to use the new “Reconcile” feature in GrowFlow Retail to make bulk adjustments to your inventory.

Written by Chris
Updated over a week ago

Retail: Inventory Reconciliation With Metrc

Best practices for adjusting inventory when connected to Metrc

Written by Taylor Price
Updated over a week ago

Retail: How to Use Finish Packages (Bulk Finish)

In this article, we will review how to use the new “Finish Packages” option to bulk finish packages in GrowFlow Retail.

Written by Chris
Updated over a week ago

Retail: PAR Reorder Feature

Periodic Automatic Replenishment tool.

Written by Taylor Price
Updated over a week ago

Retail: Exporting Reports in GrowFlow

Exporting Information as CSV

Written by Chris
Updated over a week ago

Retail: Package Label Creation

Package Label setup, and discrete features

Written by Taylor Price
Updated over a week ago

Retail: Printing Package Labels

Package, and bar code labels tutorial

Written by Taylor Price
Updated over a week ago

Retail: GrowFlow to GrowFlow Retail API transfers

Automatically sync transfers from GrowFlow wholesalers

Written by Ryker Daniel
Updated over a week ago

Retail: Timed Purchase Limits

Setting a rotating purchase limit for clients

Written by Kathy Schwartz
Updated over a week ago

Retail: Activity Logs

Use Activity logs to view actions that occurred in GrowFlow

Written by Chris
Updated over a week ago

Retail: How to Use a Product Activity Log

Review your Product activity log to see any past changes that were made to the product profile.

Written by Chris
Updated over a week ago

Retail: Inventory Snapshot Report

Learn how to run an Inventory Snapshot report

Written by Chris
Updated over a week ago

Retail: Inventory Adjustment Reports

See how you can review and download you Inventory Adjustments report

Written by Chris
Updated over a week ago

Retail: Shift Reports

How to view Shift Reports and how to close and edit a shift

Written by Chris
Updated over a week ago

Retail: Time Cards & Time Clock Reports for Admins

A guide to using the time clock reports and what to do if an employee forgets to clock in.

Written by Chris
Updated over a week ago

Retail: Transactions Report

Learn how to view the transaction report in the GrowFlow Retail POS

Written by Chris
Updated over a week ago

Retail: How to Add a Loyalty Discount

Learn how to create a loyalty discount that can be redeemed by a customer with points

Written by Chris
Updated over a week ago

Retail: Loyalty Program Setup

In this article we will cover how to up a loyalty program, and where to create loyalty discounts

Written by Taylor Price
Updated over a week ago

Retail: Users and Custom Permissions

A quick guide to creating and editing Users with custom permissions.

Written by Chris
Updated over a week ago

Retail: Tax Exemption

How to set up a tax exemption rule and apply it to customers.

Written by Chris
Updated over a week ago

Retail: Storage Locations

An in-depth guide to Storage Location for your inventory

Written by Chris
Updated over a week ago

Retail: Discounts

How to Set Up, Apply, and View Discounts in GrowFlow

Written by Chris
Updated over a week ago

Retail: Compound Taxes

Learn what compound taxes are and how to set them up!

Written by Jesse Osborne
Updated over a week ago

Retail: BOGO (Buy One Get One) Discounts

In this article, we will go over how to set up a BOGO discount and how to apply the discount to an order.

Written by Chris
Updated over a week ago

Retail: Creating and Assigning Taxes

Learn how to set up Taxes for all your products!

Written by Jesse Osborne
Updated over a week ago

Retail: Tiered Discounts

In this article we will go over how to set up a Tiered discount and how to apply the discount to an order.

Written by Chris
Updated over a week ago

Retail: Employee Discounts

Step by step guide on how to create Employee Discounts.

Written by Kathy Schwartz
Updated over a week ago

Retail: Tag Management

Learn how to create, manage, and delete tags in the GrowFlow POS

Written by Chris
Updated over a week ago

Retail: Recommended & Compatible Hardware

See what hardware we recommend for use with GrowFlow Retail

Written by Ryker Daniel
Updated over a week ago

Retail: Zebra ZD410 Setup

Steps to setup your Zebra printer for USB and ethernet printing

Written by Taylor Price
Updated over a week ago

Retail: Pairing your Socket Mobile scanner to an iPad

Pairing instructions for your iPad setup

Written by Taylor Price
Updated over a week ago

Retail: Bluetooth Receipt Printer Setup

Setting up your Star TSP100 Bluetooth Printer

Written by Taylor Price
Updated over a week ago

Retail: Pairing your Socket Mobile scanner to a Mac/PC

Pairing instructions for connecting your scanner to a computer

Written by Taylor Price
Updated over a week ago

Retail: Flex printing to multiple locations

Printing to multiple printers from one terminal

Written by Taylor Price
Updated over a week ago

Retail: Setting up GrowFlow direct print application (Windows)

First time printer setup using the Windows desktop application

Written by Taylor Price
Updated over a week ago

Retail: Enabling CUPS

Enabling Cups to manager your label, and thermal printer

Written by Kathy Schwartz
Updated over a week ago

Retail: Setting up your Star TSP143-IIIU

Setting up your thermal printer for use on a PC/Mac

Written by Taylor Price
Updated over a week ago

Retail: Cash Drawer Setup

Enabling the register to open upon completion of a sale

Written by Taylor Price
Updated over a week ago

Retail: Serial connected scale setup for Windows

Scale setup via serial connection using 232Keys for Windows

Written by Taylor Price
Updated over a week ago

Retail: (Washington) Registering Outgoing Transfer Manifests with the LCB

How to set up GrowFlow Retail so we can register your outgoing transfer manifests with the LCB

Written by Ryker Daniel
Updated over a week ago

Retail: Standalone - Store-to-Store Transfers

Creating internal transfers between stores in your organization

Written by Ryker Daniel
Updated over a week ago

Retail: (Washington) Importing WCIA Transfers From Your Suppliers

How to use WCIA data to bring transfers into your account

Written by Ryker Daniel
Updated over a week ago

Retail: Transfers - How to Manually Accept Transfers and Activate Packages (Standalone Only)

How to accept transfers if your state is not connected to a traceability system

Written by Ryker Daniel
Updated over a week ago

Retail: (Washington) WCIA Outgoing Transfers

Creating WCIA links for outgoing transfers

Written by Ryker Daniel
Updated over a week ago

Retail: Leafly Integration

How to set up your Leafly integration for live menus and start receiving instant consumer orders

Written by Claire Feetham
Updated over a week ago

Retail: Setting up Menu Groups

Best practices for setting up menu groups

Written by Chris
Updated over a week ago

Retail: Menu Integrations

A quick overview of how to set up third-party API integrations in the GrowFlow Retail POS

Written by Chris
Updated over a week ago

Retail: Weedmaps Integration

A step by step guide on connecting your Weedmaps menu to GrowFlow

Written by Kathy Schwartz
Updated over a week ago

Retail: Enabling Pre-Orders for Dutchie

How to enable Pre-Orders for your Dutchie integration

Written by Claire Feetham
Updated over a week ago

Retail: GreenScreens Menu

How to set up your GreenScreens menu to display live inventory in your store

Written by Ryker Daniel
Updated over a week ago

Retail: SpringBig Integration

Learn how to integrate GrowFlow with your Springbig account

Written by Claire Feetham
Updated over a week ago

Retail: QuickBooks Integration

Integrating your QuickBooks Online account with GrowFlow Retail.

Written by Kathy Schwartz
Updated over a week ago

Retail: Organizational Settings Overview

This article will cover the Organizational Settings page and the various options that you will be able to access from this page.

Written by Chris
Updated over a week ago

Retail: Oklahoma - Dispose of Untagged Inventory

Here we outline the disposal process for any Untagged inventory that you will still have after Aug 24th

Written by Ryker Daniel
Updated over a week ago

Retail: How to Add the Metrc API Key to your GrowFlow Account

Connecting to the Metrc API

Written by Ryker Daniel
Updated over a week ago

Retail: How to Add a Metrc Type to Product Categories

Mapping your existing Product Categories to Metrc types in Oklahoma

Written by Ryker Daniel
Updated over a week ago

Retail: Accepting Transfers in Metrc that have already been manually created in GrowFlow

Transfers that have not been received in Metrc but are active in GrowFlow with sellable quantity

Written by Ryker Daniel
Updated over a week ago

Retail: Oklahoma Metrc Activation Instructions

Setting up GrowFlow with Metrc in Oklahoma

Written by Ryker Daniel
Updated over a week ago