Overview
Want to keep a close eye on how your online store is doing? The E-commerce Dashboard in Retail Insights V3 gives you all the key information you need about your GrowFlow e-commerce sales in one place.
Accessing the E-commerce Dashboard
Log in to your Retail Insights V3 dashboard.
Find and select the "E-commerce Dashboard." (It might be under a "Dashboards" or "E-commerce" section.)
What You'll See
The E-commerce Dashboard is packed with helpful metrics to track your online sales:
Cart Activity: See how many carts are created, how many products are added to each cart, and how many carts are abandoned before an order is placed.
Order Information: Track the number of completed and canceled orders, the total value of those orders, and the average amount spent per order.
Cart Order Flow: Visualize the journey of a cart from creation to completion, and identify any bottlenecks in the process.
Sales Trends: See how these metrics change over time to spot patterns and trends in your e-commerce activity.
Filtering by Store
If you have multiple stores, you can use the store filter to focus on the e-commerce performance of a specific location.
Using the Dashboard to Improve Your Business
The E-commerce Dashboard can help you:
Spot problems: Identify issues like high cart abandonment rates or a large number of canceled orders.
Find solutions: Understand why these problems might be happening and take steps to fix them.
Track your progress: See how changes you make affect your e-commerce performance over time.
Frequently Asked Questions
Q: What's the difference between a "cart" and an "order"?
A: A "cart" is created when a customer starts adding products to their online shopping bag. An "order" is placed when the customer completes the checkout process.
Q: What does "cart abandonment rate" mean?
A: It's the percentage of carts that are created but don't result in a completed order. A high abandonment rate could mean there are problems with your checkout process.
Q: Why are some orders canceled?
A: Orders can be canceled for many reasons, like out-of-stock items, customer requests, or payment problems.
Q: How can I use this dashboard to make my online store better?
A: By watching the metrics and trends, you can find areas to improve. For example, if many people abandon their carts, you can make your checkout process easier.
Q: Can I see how my e-commerce sales have changed over time?
A: Yes, the dashboard shows you trends and patterns in your e-commerce activity.
Q: Does this dashboard work with online stores other than GrowFlow?
A: Right now, it only works with GrowFlow.