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Retail: GrowFlow to GrowFlow Retail API transfers
Retail: GrowFlow to GrowFlow Retail API transfers

Automatically sync transfers from GrowFlow wholesalers

Ryker Daniel avatar
Written by Ryker Daniel
Updated over a week ago

If a producer/processor is also using GrowFlow, skip the manual transfers, and have the manifest automatically synced into your account!

Setting up the GrowFlow API connection

To set up the GrowFlow API connection in your store:

1. Navigate to Settings.

2. Select General.

3. Scroll down to the Store Details subsection.

4. Verify your Cannabis License Number and Cannabis Expiration Date are correct.

5. Scroll down to the Traceability Settings subsection.

6. Toggle on GrowFlow API - Auto Sync Transfers.

7. Click Save Settings at the bottom of the page. You can click the Test GrowFlow API Connection button after saving your changes to check if the connection was successful.

Receiving Growflow to GrowFlow Transfers

Once you've turned on the GrowFlow API, transfers from other GrowFlow Wholesale suppliers will sync automatically. You'll be able to view and accept transfers from the Inventory > Transfers page.

When a producer/processor transfers the order to your license, it will show up in your transfers list with a Pending status.

Tip: To easily identify transfers that were synced via the API, open the Columns selector and toggle on "Is Synced With State" — the column will show "True" for any transfers that were synced.

To begin accepting the transfer, click the Details button in the top-right corner of the Transfer Details pane.

Accepting Transfers

To accept the synced incoming transfer:

1. Click Details in the top-right corner of the Transfer Details pane.

Each package on the transfer will populate as a 'card' on the Transfer Details page:

Certain information will be pre-populated from GrowFlow Wholesale:

  • A Package ID will be generated based on the ID created in GrowFlow Wholesale. You can click the 'magic wand' button to randomly generate a unique ID if you would prefer.

  • The Quantity of the package

  • The Cost per item/total cost of the page

Please verify this information is correct before accepting.

To accept the package, you will need to manually assign a Product profile:

Each package card will show Pending Activation in the top-right corner once all of the required information is entered.

Once everything is filled out, click Accept & Activate at the bottom of the page. Click the "Yes, Accept & Activate" button to finalize the transfer. 

Nicely done, you've accepted the transfer!

The transfer will now show up in Inventory > Transfers with an Accepted status:

Rejecting Items

If there is an item you wish to reject when filling out the Transfer Details, enter zero as the quantity:

Alternatively, if you'd like to reject the entire order, click the Reject button at the bottom of the screen.



Why is the transfer not showing up in Inventory > Transfers?

If your order is not showing up, make sure to double-check your Cannabis License Number in Settings > General in the Store Details subsection. You'll also want to verify that the sender is using the correct Cannabis License Number for your store.

Next, run a sync on the Inventory > Transfers page by clicking the green Sync button in the top-right corner of the page.

If you're still unable to find the transfer after following these steps, please contact our Client Experience team via the chat bubble in your GrowFlow account.

Why can't I accept the transfer?

You can only accept a transfer if you've filled out all of the fields for each package. If the Package ID, Product, Quantity, or Cost fields are left blank, you won't be able to proceed.

I am getting an error when attempting to sync the transfer

Currently, if a transfer is marked as "Delivered" in the GrowFlow Wholesale supplier's account before you can receive it in your Retail account, you'll receive an error when attempting to sync.

To correct this, the GrowFlow Wholesale supplier will need to reverse the status of the transfer from "Delivered" to "In Transit" in their Wholesale account. Once the transfer is marked as "In Transit", you should be able to complete the sync.

Please contact the GrowFlow Wholesale supplier directly to facilitate this.

If you are still receiving an error after doing so, please contact our Client Experience team via the chat bubble in your GrowFlow account.

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