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Retail: Age Verification
Retail: Age Verification

How to set up Age Verification and how it works

Ryker Daniel avatar
Written by Ryker Daniel
Updated over a week ago

To keep your staff from accidentally selling to someone who’s underage, it's a good idea to set up the Age Restriction feature.

How to Setup Age Verification

To set up Age Verification in your account:

1. Click on Store Settings.

2. Select Compliance.

3. Under Age Verification Settings, enter the minimum age for recreational customers and medical patients according to your state’s laws.

4. Click Save Settings.

If you'd like GrowFlow to prompt the user to verify the customer’s age at checkout, be sure to enable the Age Verification Before Order setting.

Fake identification can still have scannable barcodes that can trick many systems. Refer to your state’s recommendations for assessing cardholders to ensure users are familiar with recognizing fake identification.

Age Verification for Orders

When an order is started with the Age Verification Before Order setting turned on, GrowFlow will prompt the user to either scan the customer’s ID or manually enter their DOB. When scanning an ID, please make sure to click inside the Search field and then scan the barcode.

Age Verification does not check the customer’s date of birth against what is entered into their profile as some customers don't provide that information. This feature checks that they meet the minimum age requirement that you previously entered in your Compliance settings.

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