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Retail: Standalone - Store-to-Store Transfers
Retail: Standalone - Store-to-Store Transfers

Creating internal transfers between stores in your organization

Ryker Daniel avatar
Written by Ryker Daniel
Updated over a week ago

In standalone states (states not using a state traceability system like Metrc or BioTrack), retailers can create an outgoing transfer in one store for products that will be transferred to one or more stores in their organization.

Once the outgoing transfer is created at the sending location, the transfer will automatically show up as an incoming transfer in the receiving location(s) with much of the data pre-populated. Both single-stop and multi-stop transfers are supported.


  • There must be at least two stores in your organization.

  • It is expected the sending and receiving stores are expecting the inventory and quantity to be transferred, thus minimizing the possibility of transfers being rejected by the receiving store.

  • This can not be used to transfer between two stores in different organizations.

Creating the Outgoing Transfer

To initiate the outgoing transfer at the sending location:

1. Navigate to Inventory.

2. Click on the Transfers tab.

3. Click the green plus (+) sign in the top-right corner of the screen to add a new transfer.

4. For Transfer Type, select Outgoing.

5. If you want to create a Multi-Stop Transfer where you’re sending products to multiple stores in one shipment, enable that toggle. For a single-stop transfer, leave the toggle off. For more information on creating multi-stop transfers, please review this article.

6. If the transfer contains MJ products, enable the Contains MJ toggle.

7. For Receiver Type, select Internal.

8. Select the Receiving Store from the list of stores in your organization.

9. Select the packages you want to include on the transfer from the Outgoing Packages drop-down.

10. Complete the rest of the transfer details. More information can be found in this article.

Sending the Transfer

When you are ready to send the transfer, click the Mark in Transit button on the Transfer Details page.

If a manifest is needed, click the Manifest button in the top-right corner of the screen to print copies of the transfer manifest.

In the state of Washington, an LCB Manifest can be generated automatically. Please review this article for additional instructions.

When the transfer has been accepted by the receiving store (typically once it has been physically delivered to the receiving store), click the Complete Transfer button on the Transfer Details page to complete it.

Receiving the Incoming Transfer

NOTE: This feature supports store-to-store transfers within an organization and assumes there is communication between the stores on the product being transferred. Therefore, the receiving store can not reject a store-to-store transfer in whole or in part. The receiving store should accept the incoming transfer, and if necessary, send product back via an outgoing transfer.

To accept the incoming transfer at the receiving store:

1. Navigate to Inventory.

2. Click the Transfers tab.

3. In your Transfers list, there will be a Pending incoming transfer from the store that sent the transfer. Select the transfer and click Details.

4. Complete the transfer as you normally would by selecting the Product Name and filling in any other required details. Most of the fields, including Package ID, Quantity, and Cost will already be completed.

If the quantity physically received is different from the quantity on the transfer, accept the quantity listed on the transfer and follow the instructions in the Discrepancy in Transfer Quantity section below.

5. When all the information is completed, click Accept & Activate.

The packages will now be active and sellable in the receiving store's inventory.

Discrepancy in Transfer Quantity

In the event the number of units physically received is different from the quantity in the transfer documentation, the following steps are recommended to resolve the discrepancy and keep inventory counts correct in both stores:

  • In the receiving store, accept the Transfer with the original quantity listed in the transfer.

    • For example, if the transfer stated 10 units were being sent, but only 8 arrived, still accept the 10 units.

  • In the receiving store, create an outgoing transfer to the store that originated the initial transfer, for the number of units that were short.

    • For example, if the transfer had 10 units, but only 8 were sent, create an outgoing transfer for 2 units.

  • Follow the normal steps to complete the outgoing transfer, with the exception that no physical product will be shipped back to the other store.

  • In the store that sent the original outgoing transfer, accept the incoming transfer.

    • In this case, the Package ID for the products that didn’t get shipped will now be inactive, and the units that didn’t get shipped can not be sold. It will be necessary to relabel those with the new Package ID that is assigned on the incoming transfer.

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