GrowFlow’s Time Clock feature allows your team to clock in and out for shifts, giving you accurate, timestamped records of hours worked for payroll and wage/hour compliance. To set it up, first enable the feature in Store Settings, then enable it for each user individually.
Enabling the Time Clock feature in your Store Settings
The first thing to do is to make sure the Time Clock toggle is turned on in your Store Settings.
1. Click on Store Settings. It will default to the General section.
2. Scroll down to the User Settings subsection.
3. Turn on the Time Clock toggle.
4. Scroll down and click Save Settings at the bottom of the page.
Enabling the Time Clock feature for Users
Turning on Time Clock in Store Settings makes the feature available for your store. You still need to enable it individually for each user who will clock in or out.
1. Click on Store Settings.
2. Select Users.
3. Select a user from the list or use the search bar to find the user profile you need.
4. Click the kebab in the top-right corner of the screen.
5. Select Edit from the drop-down menu.
6. Turn on the Time Clock toggle under User Details.
7. Click the Save & Close button.
NOTE: Repeat the setup steps for every user who needs access to Time Clock. Enabling the feature in Store Settings only makes it available; it does not automatically turn it on for any user.
Clocking In / Out
Once Time Clock is enabled for your account, the Clock‑In and Clock‑Out options appear under your account menu. These options are not located in Store Settings.
1. Click on your initials in the top-left corner of the screen.
2. Click the Clock-In / Clock-Out option.
3. A window will pop up with a date and time. Click the green Clock-In / Clock-Out button to confirm your punch.
Clocking in:
Clocking out:
You’ll know Time Clock is working when the option under your initials changes from Clock‑In to Clock‑Out. This confirms your punch went through. When you clock out, a modal displays the total hours you worked for that shift.
What Can Go Wrong
I don’t see a Clock‑In/Clock‑Out option anywhere
Time Clock has two switches, one in Store Settings and one on the user’s profile, and both must be enabled. The option itself appears under your initials in the top corner, not in Store Settings or the Users page, which is a common point of confusion for admins.
The button always shows Clock‑In, even for someone who is already punched in
Check for pending updates on the device, then delete and reinstall the GrowFlow app. If the issue only affects one user across multiple devices, contact support.
An employee forgot to clock in or out, and their hours need correcting
There is no way to create a new punch from scratch. Have the employee clock in and out once to generate an entry, then adjust the date and time manually. See Retail: Time Cards & Time Clock Reports for Admins for detailed steps.
Clocked‑in times show the wrong timezone
Confirm your store’s timezone under Store Settings > General.