Updated 8/10/22

To update your account information such as the primary email on your account, you can manage this in your Account Settings.

Check out these sections below for GrowFlow settings specific to these traceability systems:

Note: If your license number, license ownership, or location has changed, please reach out to chat support and we'll make sure your account is up-to-date!

Account Settings

Hover on your company name in the upper right corner and go to Account Settings:

To update your information, overwrite what is in the current field:

  • Note: Your Company Email is used to send invoices, manifests, and QA certificates (COAs) when you use the Print/Share feature on an outbound order.

Click Update GrowFlow Account to save the changes!

Metrc-Specific Account Settings

Your Metrc API key can be entered and tested under Traceability Credentials:

Here are some additional settings exclusive to Metrc users! Check the checkbox and click Update GrowFlow Account to enable these settings:

A. Use Metrc tag owners

If enabled, this setting allows Metrc tags to be assigned to individual users to restrict the use of tags to only those that have been assigned to that Metrc user.

See Metrc: Assigning Metrc Tags to Users for how to do this!

B. Give line-items a new ID

This setting changes the default behavior of how tags are applied when packing an order. If enabled, a new ID will be applied to packages even if the entire package is being packed on the order. This may be used if you wish to apply a new tag because the old one is missing or not in good condition.

See Metrc: Give Line-Items a New ID!

BioTrack-Specific Account Settings

To update your BioTrack login credentials, enter those under Traceability Credentials and then click Update Traceability Credentials:

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