Updated 1/20/21

In this article, we go over the store settings found on your main GrowFlow interface. This is where you will be able to configure your basic cashier and drawer functions, as well as input your license and location information. If you are connected to a state traceability system you can also enable that connection on this page.

You can navigate to the store information page by clicking on the “Settings” button. By default, you will land on the “Store Settings” page.

A. Name: This field is designated for your store or business name.

B. Store Type: There are currently three types of stores available to our users. Medical, Recreation, or a combination of the two which allows medical and recreational sales. If you intend to sell no THC products and you are a medical store you will need to ensure you select med/rec. Be sure to contact GrowFlow though to ensure your recreational purchase limits are set to zero to prevent THC sales to non-medical clients.

C. Manager: In this field, you will designate your manager. This will allow growflow to verify them and facilitate manager level requests.

D. Assistant Manager: Like the manager field, this field is reserved for your assistant manager. Designating this will allow GrowFlow to identify requests from management.

E. License Number: This field is reserved for your state dispensary license information

F. Business License: This field is reserved for your local municipality’s business license

G. Phone: The store’s phone number should be recorded here to appear on your receipt

H. Email: A public-facing email address should be recorded here to appear on your receipt

I. Website: If you would like to include your website information on your receipt it should be recorded here

J. Hours: As above, your hours of operation should be recorded here to appear on your receipt.

K. Address: The physical address of the store should be input here, please avoid PO boxes and instead include the location of the dispensary.

L. City: The city where your dispensary is located should be recorded here

M. State: The state where your dispensary is located should be recorded here

N. Zip Code: Your dispensary’s zip code should go here

O. Time Zone: it's important that the correct time zone is recorded here as it will designate how reports are pulled from your account.

A. Cash Management:

1. One User Per Register: This option is better for stores that value accountability over flexibility. A Budtender will open a shift, perform all sales, and close that shift.

2. Many Users Per Register: This option is better for stores that value flexibility over accountability. When starting or resuming orders, Budtenders will be prompted to enter their pin. Which will assign them to that order.

B. Shift Drawer Count:

1. As Total Amount: As total amount will require you to sum up all of the cash in the drawer at the end of a shift, and input the total amount received.

2. As Tender Count: This requires you to input the count of all cash denominations to close/open a shift.

C. Inclusive Taxes: When inclusive taxes are in use, all product pricing will include taxes. Taxes will be subtracted out of the product price.

D. Round-Up Order Totals: This rounds up all items to the nearest nickel, dime, quarter, or dollar to minimize the change used in-store. When rounding, the base price of the product is raised. This setting can only be used if store taxes are inclusive.

E. Apply $ Discounts to Post-tax Price: This option will apply item and order dollar amount discounts to the post-tax sales price.

F. Disable Manual SKU Input: Disabling manual SKU input will turn off the predictive SKU search in the cart and will disable the “Add To Cart” button from the “Products” page.

G. Disallow Sales of Out of Stock Sku’s: This option will prevent items from being added to an order if the stock of the package is zero or below.

H. Disallow Sales of Items Below Cost: Some states do not allow items to be sold below cost. This option will prevent orders from completing if an item is sold below what it cost to purchase it initially.

J. Allow Partial Order Payments: Partial payments allow Budtenders to accept partial payments for orders. The unpaid amount will be logged to the order, transaction, and Customer. The next time the Customer visits, they must pay the unpaid amounts before starting a new order.

K. Disable Credit/Debit/Other payment methods: Use this option if your store is cash only.

L. Disable Ability to add many to order: While the “Add Many To Order” feature is a time saver when adding multiple of the same SKU, it can sometimes lead to User error and inventory discrepancies if different SKUs are given to the Customer. Enable this toggle if you want to hide this option in the “Cashier Screen” to force your Budtenders to scan every SKU item into the order.

This next group of settings only affects the iPad application, for instructions on how to download and use the app click here: iPad App Setup.

A. Open Drawer On Complete Order: This setting will send a message to your receipt printer to open the cash drawer on completion of an order.

B. Open Drawer On Money Drop: This setting will send a message to your receipt printer to open the cash drawer when a money drop action is completed from the cashiers screen.

C. Open Drawer On Start/End of shift: This setting will send a message to your receipt printer to open the cash drawer when a shift is started or ended.

D. Auto-print Receipt On Complete Order: This setting will send a message to the receipt printer to print the receipt on order completion.

E. Auto-print Exit Labels On Complete Order: This setting will send a message to your label printer to print all exit labels for an order upon completion.

A. Anonymous Customers: This setting allows you to create one-time recreational Customers for people who do not wish to give their information to the store. If “Customer Queue” is on at the same time as “Anonymous Customers” you will be required to enter a name for the Customer before adding them to the queue.

B. Customer Queue: This option will turn the “Customer Queue” on or off in your store. “Customer Queue” is best suited for stores that have a waiting room and call in Customers by name. Turning off the customer queue is best for stores that have a line and add the Customer to the order when they arrive at the register.

C. Hide PII Fields on Customer Form: For those who don’t want to capture any personally identifiable information about their Customers, turning this toggle on will hide all non-required fields on the customer form. Such as address, sex, DOB, status, etc. It will change the “Name” field to a “Customer ID” field.

D. Loyalty Program: Turn this toggle on if you would like to set up a loyalty program in your store where customers can earn points for every dollar spent on the product.

E. Time Clock: Turn this toggle on if you would like to use the “Time Clock” feature for employee punches and time management.

F. Menus: This toggle enables menu integration settings. Allowing you to link your GrowFlow inventory to an external menu hosting service.

G. Metrc API: This toggle controls the connection to your state traceability system, please do not enable this toggle unless directed to do so by a GrowFlow Customer Happiness Associate.

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