Every Washington delivery must travel with a CCRS Manifest. It's the only manifest the LCB accepts for transport, and it becomes part of your traceability record. This article walks you through generating the CCRS Manifest from an order, confirming it's ready, sending it to your buyer with the WCIA link, and fixing the most common manifest errors.

Part I: Before You Start

Part II: Generate the CCRS Manifest

Part III: GrowFlow Manifest

Part IV: Resubmit a Failed Manifest

Part V: Print the Manifest and Send the WCIA Link

Part VI: Common Issues

CCRS rejects a manifest if anything it references isn't active or hasn't processed yet. Check these before you manifest:

Your driver and vehicle information is set up so you can select it in Step 2.

1. When your order is ready to ship, click Select Delivery Options (Manifest).

2. Select the delivery type and driver. The delivery type tells CCRS who is moving the product. If you choose a third-party transporter, make sure you select the transporter's current, active license.

3. Set the departure and arrival dates and times. Use your real schedule, because the CCRS Manifest shows these times and changing them later means re-manifesting. See WA Standalone: Re-Manifest to Change Arrival Date for Third-Party Delivery.

4. Click Confirm. GrowFlow sends the manifest to CCRS.

5. Wait for CCRS to process the manifest. GrowFlow uploads the manifest CSV and any related files to CCRS for you.

While CCRS processes them, the order shows the Current Average CCRS wait time. CCRS sets this wait time, not GrowFlow.

6. When the CCRS Manifest is ready, click Click to Transfer Order, then print the CCRS Manifest to go with the delivery.

You're done when:

You can find the manifest again later in your CCRS Log.

The GF Manifest tab shows a GrowFlow-generated manifest for your internal records, such as pull and packing checks. It isn't compliant for transport, so never send it as the only manifest with a delivery. Always follow Part II to get the CCRS Manifest.

If a manifest upload fails, the order's Manifest tab shows a Re-submit to LCB button. This button appears only after a manifest CSV has failed.

Before you resubmit, check your CCRS Log to make sure the inventory, strain, and product uploads for the order's line items have processed. If they haven't, the manifest fails again. Resubmitting won't fix it until those uploads go through.

1. Confirm in the CCRS Log that the related inventory, strain, and product uploads show as processed.

2. On the order's Manifest tab, click Re-submit to LCB.

3. Wait for CCRS to process the manifest, then continue from Step 6 in Part II.

After the order is manifested, send your buyer the paperwork: the invoice, the CCRS Manifest, and the WCIA link. The WCIA link lets your buyer import the transfer straight into their traceability system instead of entering it by hand. That speeds up their receiving and reduces data-entry errors. You'll find all of these under Print/Share.

To share the link outside GrowFlow's email tool, click the link next to WCIA Link on the order to copy it, then paste it wherever you need it.

Go to Print/Share > Email Invoice. Under Attachments, include the WCIA Transfer Link and attach the CCRS Manifest.

Go to Print/Share > Email Manifest. If CCRS has processed the manifest, the CCRS Manifest is attached by default. Include the WCIA Transfer Link in the email.

The manifest failed because a license is inactive or on hold What you'll see: The manifest fails. You may also get a message from GrowFlow Support saying the receiving or transporter license on the order is inactive. Fix: Confirm your buyer's or transporter's current, active license number with them. Then void the manifest, update the license on the order, and manifest again. See WA Standalone: Reconcile Inactive Licenses on Orders. If the license isn't available to select in GrowFlow, contact chat support with the order number and the correct license number.

The manifest failed, but the licenses are all active What you'll see: Re-submit to LCB appears, or the manifest fails again after you resubmit. Fix: One or more of the order's inventory, strain, or product uploads hasn't processed in CCRS yet. Check your CCRS Log. Once those uploads show as processed, click Re-submit to LCB. If an upload itself failed, contact chat support with your order number so we can resubmit it.

The manifest has been in Processing much longer than the Current Average What you'll see: The order still shows the wait-time screen, well past the average. Fix: Check your email first. CCRS emails the manifest to both parties, and you can print that copy for the delivery. CCRS controls processing times, so delays on their side can run long. If the manifest is in your email but the order still shows Processing, contact chat support with the order number.

Your buyer didn't receive the manifest email What you'll see: Your buyer says they have no manifest or WCIA link. Fix: Resend it from Print/Share > Email Manifest and confirm the buyer's email address before sending. You can also copy the WCIA Link from the order and send it directly.