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Wholesale: How to Take a Screenshot

How to take a screenshot to share with Customer Support!

Madie avatar
Written by Madie
Updated over a week ago

Updated 03/13/2023

When working with GrowFlow Customer Support, sending us a screenshot of the issue you are experiencing can help us quickly diagnose the problem and provide you with a resolution. Photos are truly worth a thousand words!

Windows

Keyboard Shortcuts

  • Use Snipping to screenshot select area:

    • Windows logo key + Shift + S

      • The window will darken while the area for screenshotting is selected

  • Screenshot entire screen:

    • PrtScrn

See Microsoft Support Articles for more information on the Snipping tool.

Mac

Keyboard Shortcuts

  • Screenshot select area:

    • Shift + ⌘ + 4

      • Move the crosshair pointer cursor to where you want to start the screenshot

      • Press the mouse or trackpad button to drag over the area to capture

      • Release the mouse or trackpad button

  • Screenshot entire screen:

    • Shift + ⌘ + 3

See Apple Support Articles for more information on screenshotting.

Thank you for sharing screenshots!

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