All Collections
Retail
Hardware
Retail: Recommended & Compatible Hardware
Retail: Recommended & Compatible Hardware

See what hardware we recommend for use with GrowFlow Retail

Ryker Daniel avatar
Written by Ryker Daniel
Updated over a week ago

This article outlines POS system hardware and peripherals for use with the GrowFlow Retail platform — label printers, receipt printers, barcode scanners, cash drawers, and scales. This article is divided into two sections, recommended and compatible hardware.

The recommended hardware section details hardware that GrowFlow has tested extensively and will provide the best user experience. This section is ideal if your team is looking to update existing hardware or purchase hardware for a new location.

The compatible hardware section covers hardware that GrowFlow has received user feedback on that indicates that these items have worked in the past. These devices have not been tested in-house. This list will be updated regularly once GrowFlow has validated these items and tested them, however it may provide clarity on potential functionality if you have existing hardware on location.

Click below to jump to the relevant section:

Recommended Hardware

Here are the hardware peripherals that we specifically recommend for use with GrowFlow Retail. The majority of these peripherals have been tested by our team and we have confirmed their usability with the platform.

Click below to jump to the relevant subsection:


Recommended Minimum System Requirements

PC

iPad

ELO Paypoint Plus for Windows

EloPOS for Windows

  • Windows 10 or later

  • 8 GB RAM minimum

  • 16 GB RAM recommended

  • iPad

  • iPad Pro

  • iPad Air

N/A

N/A


Recommended Label Printers

PC (Windows 10 or later)

iPad

ELO Paypoint Plus for Windows

EloPOS for Windows

Zebra ZD410 USB/Serial

Zebra ZD410 LAN/WiFi

Zebra ZD411 USB/Serial

Zebra ZD411 LAN/WiFi

Zebra ZD420 USB/Serial

Zebra ZD420 LAN/WiFi


Recommended Receipt Printers *

PC (Windows 10 or later)

iPad

ELO Paypoint Plus for Windows

EloPOS for Windows

Star TSP100 (All connection methods)

Not applicable (Receipt printer is built into ELO)

Star TSP650 (All connection methods)

Not applicable (Receipt printer is built into ELO)

* NOTE: While all variants of the TSP100/TSP650 will work with our systems, for ease of setup, we recommend the TSP143-IIIU and TSP-143IIIW specifically.


Recommended ID Scanners

PC (Windows 10 or later)

iPad

ELO Paypoint Plus for Windows

EloPOS for Windows

Thales CR5400 UV 2D Duplex ID Scanner

ID scanners must be used with the GrowFlow Retail Windows desktop application v5.1 or later. Chrome, iPad, and Android are not supported.


Recommended Barcode Scanners †

PC (Windows 10 or later)

iPad

ELO Paypoint Plus for Windows

EloPOS for Windows

Netum NT-1228BL

Not applicable (Scanner is built into ELO)

Honeywell Voyager 1400 Series USB

Not applicable (Scanner is built into ELO)

NOTE: Most 2D barcode scanners will work when paired in HID mode. For iPad and Android terminals, ensure your scanner can connect to your device via Bluetooth.


Recommended Cash Drawers ‡

PC (Windows 10 or later)

iPad

ELO Paypoint Plus for Windows

EloPOS for Windows

Star CD3 - 1313

Not applicable (Cash drawer is built into ELO)

Star CD3 - 1616

Not applicable (Cash drawer is built into ELO)

Star CD4-1616

Not applicable (Cash drawer is built into ELO)

Custom America APEX Pro - 16x16

Not applicable (Cash drawer is built into ELO)

NOTE: Most cash drawers will work as long as they are able to interface with the Star printer via the DK port.


Recommended Scales §

PC (Windows 10 or later)

iPad

ELO Paypoint Plus for Windows

EloPOS for Windows

Ohaus Scout

Under review

A&D

FX-1200iN

A&D

FX-300iN

A&D FX-300i

All scales require appropriate cables and/or connection modules that are SOLD SEPARATELY from the scale itself.

§ NOTE: Please ensure any scale purchase complies with your state's requirements for balancing and certification. When using a scale with an iOS/Android device, you will need to manually enter the info into the weight field.


Cables & Accessories

PC (Windows 10 or later)

iPad

ELO Paypoint Plus for Windows

EloPOS for Windows

  • 2.25" x 1.25" package labels

  • 2.25" x 4" exit labels

  • 72mm receipt paper

  • A multi-port USB hub may be needed if the computer has less than 5 USB ports

  • Ohaus USB Device Interface for Ohaus Scout scale

  • Lightning-to-USB charging cable

  • 2.25" x 1.25" package labels

  • 2.25" x 4" exit labels

  • 72mm receipt paper

  • 2.25" x 1.25" package labels

  • 2.25" x 4" exit labels

  • 72mm receipt paper

  • 2.25" x 1.25" package labels

  • 2.25" x 4" exit labels

  • 72mm receipt paper


Compatible Hardware

There are other hardware options that we do not directly recommend, but we do know can work with the GrowFlow Retail platform.

Click below to jump to the relevant subsection:


Minimum System Requirements

Android Tablet

ELO PayPoint Plus for iPad

Mac (2020 or earlier)

Mac (2021 or later)

  • Samsung Galaxy S6

  • Samsung Galaxy S7

  • Samsung Galaxy S8

Existing models. No longer available for purchase.

  • macOS Catalina 10.15 or later

  • 8 GB RAM minimum

  • 16 GB RAM recommended

TBD. We have not yet had the opportunity to test any hardware peripherals on Apple Silicon Mac models to confirm compatibility.


Label Printers

Android Tablet

ELO PayPoint Plus for iPad

Mac (2020 or earlier)

Zebra ZD410 USB/Serial

Zebra ZD410 LAN/Wi-Fi

Zebra ZD420 USB/Serial

Zebra ZD420 LAN/Wi-Fi

Zebra ZD421 USB/Serial

Zebra ZD421 LAN/Wi-Fi


Receipt Printers

Android Tablet

ELO PayPoint Plus for iPad

Mac (2020 or earlier)

Star TSP100 (All connection methods)

Not applicable (Receipt printer is built into ELO)

Star TSP650 (All connection methods)

Not applicable (Receipt printer is built into ELO)

Star McPrint-3 (All connection methods)

Not applicable (Receipt printer is built into ELO)


Barcode Scanners

Android Tablet

ELO PayPoint Plus for iPad

Mac (2020 or earlier)

Socket Mobile D700 (Does not support ID scanning)

Unitech MS926

Honeywell Voyager 1400 Series

POSX ION 2D Bluetooth Scanner

Zebra DS2278

Under review

Zebra 9208

Under review

Star BSH-HR2081 Barcode Scanner

Star BSH-HR2081 BT Bluetooth Scanner


Cash Drawers

Android Tablet

ELO PayPoint Plus for iPad

Mac (2020 or earlier)

Star CD3 - 1313

Not applicable (Cash drawer is built into ELO)

Star CD3 - 1616

Not applicable (Cash drawer is built into ELO)


Scales

Android Tablet

ELO PayPoint Plus for iPad

Mac (2020 or earlier)

Ohaus Scout

A&D FX-1200iN

A&D FX-300iN

Did this answer your question?