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Retail: How to Add/Remove Loyalty Points from a Customer
Retail: How to Add/Remove Loyalty Points from a Customer

Learn how you can manually add or remove loyalty points from a Customer profile.

Chris avatar
Written by Chris
Updated over a week ago

Loyalty points are automatically accrued by customers as they make purchases, but there may be instances in which you need to manually add or remove loyalty points from a Customer profile.

How to Add/Remove Loyalty Points from a Customer Profile

1. Click on Customers.

2. Select the customer you would like to add or remove points for.

3. Click the Edit button next to Loyalty Details.

4. In the Edit Loyalty Points modal, enter a number to adjust the loyalty points. A positive number will add points, and a negative number will remove them. Remember to add a minus sign in front of the number if you would like to remove points.

5. Click Adjust Points to complete the action.

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