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Retail: Receipt Settings Overview
Retail: Receipt Settings Overview

A general overview of how to setup your receipt print settings

Chris avatar
Written by Chris
Updated over a week ago

In this article, we will review your receipt setting options. It is important to note the physical size of the roll (receipt paper) when you are setting up your receipts.

Receipt Settings

To navigate to your Receipt settings:

1. Click on Store Settings

2. Select Print.

3. Scroll down to the Receipt subsection.

From here, you can set up your receipt stock and configure the printable area of your receipt. Your options are:

A. Logo: You can add a logo to the top of your receipt by dragging and dropping your image file here. To select a file from a folder, click in the Upload field then select the file you would like to add. Supported file types are PNG or JPG. There is no maximum file size, however, your image should be at least 100KB in size.

B. Width: Here you will set your receipt stock size. The common sizes are 55mm, 72mm, and 80mm. If you are unsure of what size stock you're using, check the manufacturer's box or contact your supplier.

C. Margins: This sets the space of your margins on each side of the receipt.

  • Top - This setting controls the top margin for the printable area of your receipt. It is recommended to start with a 0.1-inch margin and increase in size if needed.

  • Bottom - This setting controls the bottom margin for the printable area of your receipt. It is recommended to start with a 0.1-inch margin and increase in size if needed.

  • Right - This setting controls the margin on the right side of the printable area of your receipt. It is recommended to start with a 0.1-inch margin and increase in size if needed.

  • Left - This setting controls the margin on the left side of the printable area of your receipt. It is recommended to start with a 0.1-inch margin and increase in size if needed.

D. Top Text: You can choose to include a customer greeting, or additional store information by entering a message into this field.


Receipt Information Options

Once you have configured the print settings for the receipt, you can select which pieces of information you want to include on the receipt. Each option is listed below.

A. Store Name: Enable this setting if you would like to display the Store Name, as it is entered on the Store Settings page, on the receipt.

B. Store Address: Enable this setting if you would like to display the store's address, as it is entered on the Store Settings page, on the receipt.

C. Store Phone: Enable this setting if you would like to display the store's phone number, as it is entered on the Store Settings page, on the receipt.

D. Store Website: Enable this setting if you would like to display the store's website address, as it is entered on the Store Settings page, on the receipt.

E. Store Email Address: Enable this setting if you would like to display the store's email address, as it is entered on the Store Settings page, on the receipt.

F. Batch ID: Enable this setting if you would like to display a package's Batch ID, as entered in the package's details, on the receipt.

G. Budtender: Enable this setting if you would like to display the name of the budtender who completed the sale on the receipt.

H. Budtender ID: Enable this setting to display the internal ID associated with the budtender user on the receipt.

I. Return Reason: Enable this setting if you would like to display the reason for a return, as entered into the Notes field when completing the return.

J. Customer Name: Enable this setting if you would like to display the name of the customer associated with the sale.

K. Customer Details: Enable this setting if you would like to display customers’ details like loyalty point accrual and balance, and customer type on the receipt.

L. Customer ID: Enable this setting if you would like to add the internal customer ID to the receipt.

M. Order Contents Description: Enable this setting to display a description of the products sold on the receipt.

N. Excise Tax Notification: Enable this setting if you want to display a message regarding Excise taxes on the receipt.

O. Bottom Text: This is a text field that you can customize to include any information not automatically populated by the settings described above. Enable this setting and input a message to be displayed at the bottom of the receipt.

P. Click Save & Close after making any changes to your receipt settings.

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