We would love to help you!
Chat Support
This is the fastest way to get support! Contact us via the chat bubble in the bottom, right-hand corner of your screen for technical support from one of our Client Experience representatives.
In chat, we can quickly provide you with immediate workflow or troubleshooting assistance, educational articles, or helpful videos for any issues that may arise.
In Wholesale
In Retail
Voicemail Alternative
This will delay support a little bit for you, but if you prefer to call and leave us a message, a Customer Success team member follow up at the earliest opportunity within support hours as outlined below. We do not offer live phone support at this time.
For support calls, please include your name, business name, license number, and details about your issue when you leave your message.
You can reach the Customer Success line at 360-743-3820.
Our Hours of Support
Effective March 2025:
Wholesale
Full support Monday through Friday 8 am to 4 pm Pacific Time
Retail
Full support Monday through Friday, 8 am to 4 pm Pacific Time