We would love to help you!
Chat Support
This is the fastest way to get support! Contact us via the chat bubble in the bottom, right-hand corner of your screen for technical support from one of our Client Experience representatives.
In chat, we can quickly provide you with immediate workflow or troubleshooting assistance, educational articles, or helpful videos for any issues that may arise.
In Wholesale
In Retail
Voicemail and Email Alternative
This will delay support a little bit for you, but if you prefer to email, or call and leave us a message, a Customer Success team member follow up at the earliest opportunity within support hours as outlined below. We do not offer live phone support at this time.
For support emails and calls, please include your name, business name, license number, and details about your issue when you reach out.
You can reach the Customer Success team by
Phone: 360-743-3820
Email: [email protected]
Our Hours of Support
Effective March 2025:
Wholesale
Full support Monday through Friday 8 am to 4 pm Pacific Time
Retail
Full support Monday through Friday, 8 am to 4 pm Pacific Time


