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About GrowFlow Support
About GrowFlow Support

See our support hours and how to get help fast via chat

Madie avatar
Written by Madie
Updated yesterday

We would love to help you!

Chat Support

This is the fastest way to get support! Contact us via the chat bubble in the bottom, right-hand corner of your screen for technical support from one of our Client Experience representatives.

In chat, we can quickly provide you with immediate workflow or troubleshooting assistance, educational articles, or helpful videos for any issues that may arise.

In Wholesale

In Retail

Voicemail Alternative

This will delay support a little bit for you, but if you prefer to call and leave us a message, a Customer Success team member follow up at the earliest opportunity within support hours as outlined below. We do not offer live phone support at this time.

For support calls, please include your name, business name, license number, and details about your issue when you leave your message.

You can reach the Customer Success line at 360-743-3820.

Our Hours of Support

Effective March 2025:

Wholesale

  • Full support Monday through Friday 8 am to 4 pm Pacific Time

Retail

  • Full support Monday through Friday, 8 am to 4 pm Pacific Time

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