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WA Standalone: Missing or Incorrect Vendor Information
WA Standalone: Missing or Incorrect Vendor Information

GrowFlow's Vendor Database should match what the LCB has for licensees - Here's what to do in case you find a discrepancy.

Madie avatar
Written by Madie
Updated over 2 weeks ago

Updated as of 03/22/2022

Can't find a vendor or see something in GrowFlow that looks off? License numbers and UBIs change with a change in ownership or location (only UBIs change if just location). In the rare chance our Vendor Database is incorrect, please follow the below steps to verify the most up-to-date information with the Washington State Database to ensure we get the right info for your transactions.

Note: If you can't find a vendor or a piece of their information is uneditable from your account, it requires an update to GrowFlow's global vendor database. Please contact chat support to request additions or updates. For faster processing, include the vendor's information if readily available:

  • Business Name

  • License Number

  • Address

  • Phone Number

  • Email Address

Step 1: Click the LCB link below

Step 2: Click on 'Business Lookup'

Step 3: Search for the licensee

  • For best results search by license number or UBI

    • Try business name last

  • Optional: Under Endorsement type > Select Marijuana Licenses

    • Narrow your search by selecting the Marijuana License type

  • Click the checkbox for the reCAPTCHA

  • See and verify the results once you click Search

The above search will take you to this page, where you can verify the full 16-digit UBI is correct.

16-Digit UBI format:

  • 9-Digit UBI + Business ID + Location ID

    • Ex: 6040327940010001

If something is not right on there, the license holder should contact the LCB to help get it straightened out.

Step 4: Report the update

Contact GrowFlow Support in the chatbox and we will update our records to match!

Note: For faster processing, include the vendor's information if readily available:

  • Business Name

  • License Number

  • Address

  • Phone Number

  • Email Address

Thanks, team!

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