Updated 7/19/22

The Sync feature is a way of manually bringing in data from Metrc that has not already appeared in your GrowFlow account. When making changes in Metrc, this is a way to quickly sync those updates to your account. Syncs can also be used to clean up any used Metrc tags and reflect the correct available tag next in line. Let's take a look at where we can find the Sync button:

Scenario 1: You are missing inventory in GrowFlow that you show in Metrc (Typically from an Inbound order). Or you have made changes directly in Metrc that need to sync to GrowFlow

1. To find the Sync page, navigate to Admin > Sync

2. Click Run All Standard Syncs

3. Once the Sync for each category is complete, it will highlight green and read Success

  • Note: If you receive an error on a category, such as “An error occurred with our service”, this is usually caused by a Browser Timeout. Please refresh your page and click the failed category to try once more.

Scenario 2: You have a package in Metrc that has a testing status of "TestPassed", but GrowFlow is not showing the passed results.

1. Click Run All Standard Syncs

2. Once that sync has been completed, click QA Results to the right-hand side

3. Once completed, it will highlight green like the other categories, if any packages are updated, it will show the amount next to Updated.

Scenario 3: Your next Available tag is showing a Package Tag that has already been used, and you need to clean up your used Metrc tags.

1. Click Used Metrc Tags

2. Once that is finished, it will also show how many records were updated

Nicely done!

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