Updated as of 07/13/21
License codes can change due to:
Business name changes
Acquiring a license
Splitting a joint license into one Producer license and one Processor license
Merging separate Producer and Processor licenses into one joint license
The information below will highlight useful tips about each of these processes. You can find what we’ll need you to do towards the bottom of the article.
What does this mean for you?
The LCB is responsible for changing the license code in Leaf. This will ensure your inventory is “moved” to the new license and accessible once your account is reactivated with the new license code. You can communicate with your LCB officer to ensure that happens and can confirm your inventory has been moved by logging into Leaf with your new license code.
Your LeafData IDs belonging to your plants and Inventory will change as well. :(
The last part of your IDs will remain the same, however, the first part of your IDs will change since LeafData IDs have your license code nested within the number itself. As part of our process with your license change, we will ensure all of your IDs match the new license code. This is not as easy as a flip of a switch, but our team at GrowFlow has been down this road before and is here to guide you through the process! When we’ve finished our side of things, you will want to re-label your plants and inventory in order for it to scan correctly at your facility and any receiving facility.
LeadData ID example: WA[OldLicenseCode].IN3EP7 will be updated to WA[NewLicenseCode].IN3EP7
Your GrowFlow account(s) will be inactive until our team has finished this process. Please hold off on working in your account during this process as you will not be connected to traceability and could potentially lose that data. This process can take anywhere from one to multiple days depending on if we are to experience any issues with LeafData.
Are you splitting a Joint license into one Producer license and one Processor license?
Your GrowFlow account will also be split into two separate accounts, one to reflect your Producer license and one to reflect your Processor license.
The LCB will update the old Joint license code to either the new Producer or Processor code in Leaf. This action ensures that the appropriate inventory will be associated with the new license and will be accessible in your updated GrowFlow account.
Leaf will be responsible for “moving” your inventory to the new license for whichever license inherited the old Joint license code.
You will need to manifest the applicable inventory from the old Joint license to the new license that did not inherit the old Joint license code before Leaf deactivates your old license. Be sure to communicate with the LCB that this will need to be done before deactivation occurs.
Whichever license did not inherit the old Joint license code will not carry over your Products, Strains, and Rooms into the new account and will need to be recreated.
Are you merging your separate Producer and Processor licenses into one Joint license?
Your two separate GrowFlow accounts will now be combined into one account.
The LCB will update one of the Producer or Processor licenses to inherit the Joint license code, and the other license will be deactivated.
Leaf will be responsible for “moving” your inventory to the new Joint license from whichever Producer or Processor license code it was inherited from.
Be sure to communicate with the LCB before your old license, which was not inherited, is deactivated. You will need to manifest the applicable inventory from that license to the new Joint license before the deactivation occurs.
Whichever license did not inherit the old Producer or Processor license code will not carry over your Products, Strains, and Rooms into the new account and will need to be recreated.
What we’ll need you to do:
Contact Customer Happiness through Chat
Please send us:
Your old license information: business name, address, and license code
Your new license information: business name, address, license code
A shot of whiskey and some tacos
Your updated API key
LeafData has reset your API key. You won’t need to generate a new API key, you should only need to copy the key and paste it into the chat support to send to our representatives. We’ll take care of updating the API key in your GrowFlow account during our process.
And to friendly remind you once more, we ask you not to do anything within your GrowFlow account during this process as it can cause data discrepancies that will be difficult to clean up later. Once the process is complete, we’ll give you the go-ahead!
We hope to make this transition as smooth as possible for you, so hit us up if you have any questions along the way!